kekriya Terms & Conditions

Creating Your Account

You can only register one account on kekriya. Multiple accounts created by the same person will be closed and any bonuses voided. Your registration details must be accurate and match your identity documents. Use your real name, valid phone number, and working email address. Accounts with fake information will be suspended.

Keep your login credentials private. You are responsible for all activity under your account, whether authorized or not. If someone else uses your account without permission, contact [email protected] immediately. We cannot refund losses caused by shared or stolen credentials.

Who Can Play on kekriya

You must be at least 18 years old to register. kekriya does not accept players under legal gambling age in Bangladesh. We may request proof of age at any time. Underage accounts will be closed permanently and funds forfeited.

Residents of countries where online gambling is illegal cannot use kekriya. You are responsible for knowing your local laws. By registering, you confirm that using our services is legal where you live. kekriya is not liable if you play from a restricted jurisdiction.

Excluded Players

• Anyone under 18 years old
• Residents of jurisdictions that prohibit online gambling
• Individuals who have self-excluded from gambling sites
• Employees of kekriya and their immediate family members

Funding Your Wallet

The minimum deposit is ৳100. You can fund your account using bKash, Nagad, Rocket, Upay, or bank transfer. Deposits usually arrive within 4 minutes. If your deposit does not appear after 15 minutes, contact live chat with your transaction reference number.

All deposits must come from payment accounts in your own name. Third-party deposits are not allowed. If we detect that funds came from someone else's account, the deposit will be returned and your account may be closed. This protects both you and kekriya from fraud.

Bonus Terms That Matter

The welcome bonus gives you 190% up to ৳23,500 on your first deposit. To withdraw bonus funds, you must wager the bonus amount 11 times within 7 days. Not all games count equally toward wagering requirements. Check the bonus page for game contribution rates before playing.

Only one bonus can be active at a time. You cannot claim a reload bonus while your welcome bonus is still active. Bonuses are for personal use only. If we find you are abusing the bonus system through multiple accounts, arbitrage betting, or low-risk wagering patterns, all bonuses and associated winnings will be removed.

What Counts Toward Wagering

Slots contribute 100% of each bet toward wagering. Live casino games contribute 50%. Fishing games contribute 75%. Cricket betting on pre-match markets contributes 100%, but live betting only contributes 50%. Bets placed with bonus funds on both outcomes of the same event do not count.

Getting Your Winnings Out

The minimum withdrawal is ৳700. Your first withdrawal requires identity verification. Upload a clear photo of your National ID Card, Passport, or Driving Licence before requesting withdrawal. Our team reviews documents within 2 hours during business hours. Once verified, withdrawals process within 38 minutes.

You can withdraw up to ৳105,000 per day at the Copper VIP level. Higher tiers have increased limits. Withdrawals must go to a payment account in your own name that matches your verified identity. We cannot send your winnings to someone else's bKash number or bank account.

Why Withdrawals Get Delayed

• Incomplete or blurry identity documents
• Active bonus with incomplete wagering requirements
• Withdrawal account name does not match registered name
• Unusual betting patterns flagged for manual review
• Outstanding wagering requirements from previous bonuses

Placing Bets and Game Rules

All bets are final once confirmed. You cannot cancel a bet after it has been placed. Check your selections carefully before clicking confirm. If a game malfunctions during play, all affected bets will be voided and stakes returned. This includes disconnections caused by software errors, not network issues on your end.

Maximum bet limits apply when playing with bonus funds. You cannot bet more than ৳500 per spin or hand while a bonus is active. If you exceed the limit, the entire bonus and any winnings from it will be removed. This rule exists to prevent bonus abuse through large single bets.

Cricket Betting Rules

Pre-match bets settle based on official match results. If a match is abandoned before completion, bets are voided unless the outcome was already determined. Live betting odds update in real time but may have slight delays. If you place a bet on outdated odds after a key event, we reserve the right to void that bet.

When We Close Accounts

kekriya can suspend or close your account if you violate these terms. Common reasons include operating multiple accounts, providing false information, abusing bonuses, collusion with other players, or using automated betting software. If your account is closed for violations, remaining funds may be forfeited.

You can close your account at any time by contacting support. Before closing, withdraw your balance or it will be held for 90 days before permanent account deletion. Self-exclusion is available if you need to take a break from gambling. Self-excluded accounts cannot be reopened for the period you choose.

What kekriya Is Not Responsible For

We are not liable for losses caused by your own decisions or third-party failures. This includes internet connection problems, payment provider delays, software bugs on your device, or unauthorized access to your account caused by weak passwords. You use kekriya services at your own risk.

Game outcomes are determined by random number generators tested by independent auditors. We do not manipulate results. However, we are not responsible if you lose money gambling. Betting involves risk and you should only wager what you can afford to lose.

Playing Safely

Gambling should be entertainment, not income. Set deposit limits and stick to them. If you feel gambling is becoming a problem, use our self-exclusion tools or contact organizations like the National Gambling Helpline. kekriya supports responsible gaming and will help you set limits if requested.

How These Terms Can Change

kekriya may update these terms at any time. We will notify you by email or site banner when significant changes occur. Continued use of your account after changes means you accept the new terms. If you disagree with an update, close your account before the change takes effect.

Reaching Our Support Team

Questions about these terms? Contact us through 24/7 live chat or email [email protected]. Our team speaks both Bengali and English. Average response time is under 10 minutes for live chat, 2 hours for email during business hours.