kekriya Responsible Gaming Policy

Our Commitment to Safe Play

At kekriya, we recognize that online gaming carries risks. While most players enjoy our platform responsibly, some may develop problematic patterns. We are committed to promoting safe gaming practices across Bangladesh and providing resources for those who need support.

This policy outlines the tools available to you, warning signs to watch for, and steps you can take if gaming stops being fun. All tools described here are free and accessible through your account dashboard or by contacting our support team at [email protected].

Age Verification: 18+ Only

Gaming on kekriya is strictly prohibited for anyone under 18 years of age. We verify your date of birth during registration and require a National ID Card, Passport, or Driving Licence during KYC verification before your first withdrawal. Providing false information to circumvent age restrictions will result in permanent account closure and forfeiture of funds.

If you suspect a minor is using our platform, contact us immediately at [email protected]. We will investigate and take appropriate action within two hours.

Tools to Stay in Control

kekriya offers several features to help you manage your gaming activity. These tools are designed to prevent overspending and encourage breaks.

Setting Deposit Limits

You can set deposit limits anytime. Increases take 24 hours to apply; decreases are immediate. Once a limit is active, you cannot deposit beyond it until the period resets. If you reach your monthly limit of ৳500,000, additional deposits will be blocked until the next calendar month.

Self-Exclusion Process

To self-exclude, log in and navigate to Account Settings > Responsible Gaming, or email [email protected] with your request. We will process your exclusion within two hours. During the exclusion period, you cannot log in, deposit, or play. Outstanding withdrawals will be processed normally. Self-exclusion cannot be reversed until the period expires.

For permanent exclusion, contact us directly. This action is irreversible, and you will not be able to create a new account at kekriya.

Where to Get Help

If you are struggling with problem gaming, you are not alone. Organizations in Bangladesh and internationally offer confidential support in Bengali and English.

Keep Gaming Within Your Budget

Set a budget before you start playing and stick to it. Treat gaming as entertainment, not a way to earn income. Never borrow money to play, and do not use funds reserved for rent, groceries, or other necessities.

Only deposit what you can afford to lose. If you find yourself thinking "just one more bet will win it back," stop and take a break. Chasing losses rarely works and often leads to bigger losses.

Use bKash, Nagad, or Rocket to deposit with a fixed amount you decided in advance. Avoid depositing directly from your salary or savings account where larger sums are available on impulse.

How kekriya Protects Players

Beyond the tools you control, kekriya monitors for patterns that may indicate problem gaming. Our system flags accounts with rapid deposit increases, long session times, or frequent self-exclusion reversals. If flagged, we will reach out via email or live chat to check in and offer resources.

We do not send promotional offers to players who have set deposit limits below ৳5,000 per month or who have self-excluded in the past year. Marketing emails can be disabled anytime in Account Settings > Communication Preferences.

All staff complete responsible gaming training and are authorized to activate limits or exclusions on request without requiring approval from managers. If you ask for help, we act immediately.

Protecting Minors

Parents and guardians can use device-level controls to block access to gaming sites. On Android devices, enable parental controls in Google Play and add kekriya.ws to the blocked sites list. Internet service providers in Bangladesh also offer family filters.

If you share a device with someone under 18, always log out of your kekriya account and use a strong password they cannot guess. Do not save your password in the browser.

Third-Party Blocking Tools

In addition to kekriya's self-exclusion, you can install software that blocks gaming sites across all devices. These tools are free and can be set with a password only you know.

• Gamban: Blocks gaming sites and apps on phones, tablets, and computers. Available at gamban.com.
• BetBlocker: Free open-source tool for Android, iOS, Windows, and Mac. Visit betblocker.org.
• Router-level blocking: Add kekriya.ws and other gaming domains to your home router's parental control settings.

Cooling-Off Periods

All withdrawals at kekriya are processed within 38 minutes on average, but you can request a cooling-off period if you want extra time to reconsider. Contact support to set a 24-hour or 72-hour delay on withdrawals. This gives you time to step back before funds leave your account.

If you reverse a withdrawal and re-bet the funds, we will send you a reminder about responsible gaming tools and suggest setting a deposit limit.

Policy Updates

kekriya reviews this responsible gaming policy every six months and updates it based on player feedback and industry best practices. Changes will be posted on this page, and we will notify active players via email if significant updates affect available tools or procedures.

Last updated: November 3, 2026